1) Open Your Island Gates
In-game navigate to your airport and speak with Orville. Select the following dialogue prompts:
"I want visitors" → "Via online play" → "Roger!" → "Invite via Dodo Code™" → "The more the merrier!" → "Yeah, invite anyone"
You will receive a 5 character Dodo Code. Write it down. If you forgot it you can always go back to the airport and ask Orville.
2) Place Your Order on Nook'N'Go.
Choose from a large catalogue of items and sets here. At the checkout, enter your Island Name and Dodo code.
3) We Deliver Your Order in 15 Minutes
You can meet our delivery staff on the deck of the airport, but it is not required. If you are not present, our staff will drop the items in neat stacks outside of the airport, and then leave. You are free to close your gates after all items have been delivered and our staff have made their final trip. Enjoy your new things!
For most orders, delivery is made within 2-15 minutes. For Villagers or Complete DIY's packs, our island will be opened to you for collection. The Complete DIY packs will take a couple of hours to learn, so please make sure you have the time to complete this before purchasing, or reach out to our friendly support team to arrange a suitable date and time.
If there is ever an issue with your order, you will be contacted by email, or you can always reach out to our support team via the Live Chat.
The quickest way to reach us is through our Live Chat! Click on the ! button in the bottom right corner of your screen and you can speak with our Support Team in realtime. Don't worry if we are closed, you can always reach us via email at support@nookngo.shop. Prefer a contact form? We get it. Click here.
Secure payments are completed through PayPal, where all major credit/debit cards are accepted. To give you the very best currency conversion, PayPal will automatically convert your basket subtotal to your native currency upon checkout with them.
In order to save time during the delivery process we deliver Golden Nuggets and Crowns instead of Bells. By selling to Timmy and Tommy inside the store you will get 300,000 Bells per Crown or per 30 Golden Nuggets!
Absolutely, you can place an order 24/7, but note that orders are only delivered when our status is ‘OPEN’. If you order when we are closed, we will contact you via email to confirm delivery.
No problem, happens to the best of us! Reach out to us through our Live Chat with your order number or email address.
We have recently launched a new Discord Community Server! It's a way of building an Animal Crossing: New Horizons community, with helpful guides and tutorials, free giveaways, tools, trackers and much more! Join us at https://discord.nookngo.shop/
PayPal Checkout will automatically convert your basket total to your native currency during the checkout. This gives you the best possible exchange rate, so rest assured, although our prices are in £GBP, you will pay your native currency, with no additional charges.
PayPal Checkout will automatically convert your basket total to your native currency during the checkout. This gives you the best possible exchange rate, so rest assured, although our prices are in £GBP, you will pay your native currency, with no additional charges.
We add new items often, but the best way you can stay updated is by joining our Discord Server at https://discord.nookngo.shop/ which has a ‘New Items’ channel, where any new items added to our store will be posted as a notification.
No problem, click on the message icon in the bottom right of your browser - this will connect you to our live chat. You can also email us at support@nookngo.shop or opening a Support Ticket in our Discord at https://discord.nookngo.shop/
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